CORNERSTONE OVERCOMING LIMITED ACCESS SERVICES | Nashville, TN

Post# A559322 · Nashville, TN, Tennessee · Posted by: cornerstonevb

Creating a successful takeover outcome when access and conditions are limited; solid engagement and participation on the voluntary

https://cornerstonevb.com/overcoming-limited-access/ - FACTS OF ENROLLMENT:-
A 1,800-life group at a **** and hotel in California. Three different languages needed. Company management desired a new voluntary benefit option, but would not facilitate access to employees who previously had voluntary benefits. Management said to expect 90 percent of employees to visit the benefits enrollment room, so engagement relative to the other benefit vendors was vital.

THE CHALLENGE:-
Non-facilitated access to employees offset by knowing that each employee would show up in the benefits enrollment room at some point during the 7-day open enrollment
Short runway - three-week notice to assign and train bilingual benefit counselors
Educate and enroll employees with a new voluntary benefit carrier

THE SOLUTION:-
Engagement - identify and train benefit counselors who could actively seek out and engage employees for the new benefits offered; inter-personal and effective engagement was necessary
Create and distribute well-designed benefit summaries of current voluntary policies. Print bright blue pages for our project manager and counselors to distribute and explain to current policyholders

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